We import ordered items especially for you from our supplier in the USA; therefore the average delivery time is 1 to 1½ weeks (within the Netherlands) but this can be longer due to unforeseen reasons.

Please note: For returning (not exchanging) items that we imported for you from the USA, we will deduct €25,- import/postage/duty costs from your refund amount per item*. These are the costs incurred by purchasing the items you ordered We convert €15,- from that €25,- into shop credit. You will receive your shop credit by email and it can be redeemed on our website with your next order your credit is valid for 12 months from the date of issue your credit cannot be exchanged for (cash) money If your return does not meet our return & refund conditions and we therefore apply a deducted refund in addition to the import/postage/duty costs, your right to this shop credit will lapse. * When returning multiple items that we have imported, we always look at the costs incurred per individual situation; the amount we deduct and the amount we convert into shop credit depends on the actual costs we have incurred. This applies to: 1) cancellation of the order before it is delivered to you, but has already been purchased by us 2) returning (part of) the order you have already received. This amount only covers the costs incurred for imported the items you ordered; we do not charge any cancellation fees or restocking fees ourselves.

 

Of course we prefer not to do this, but in order to cover the unnecessary costs incurred by us and to discourage the many returns, this has unfortunately proved necessary. (think of the environment and please make sure you order the right items)

We won't charge you these costs for a single exchange in case of a wrong size. You can read more about our return policy in our Terms and Conditions and Refund Policy.

Email:

info@party-shoes.nl

Visiting address:
On appointment Only (Monday - Friday)!

Kinky- & Party-shoes

Thomas J. Witteroosstraat 18

6827 AZ ARNHEM (NL)

 

KvK 743 520 16 |  BTW-id NL 002 366 589 B32

Converted sizing and dimensions:

Our shoes and boots come from America and have American sizes (1 inch = 2.54 cm). Our American supplier lists both US sizes (American shoe sizes) and converted EU sizes* on the shoe boxes.

*The Western European dimensions that we use in the Netherlands, Belgium and other EU countries.

However, experience shows that the converted EU sizes stated on the box are not always correct. The larger shoe sizes in particular are often a bit larger than stated on the shoe box. Therefore we use our own converted EU sizes and not the EU sizes stated on the boxes.

Order the size you normally wear, we already take into account how a model fits (large, small or true to size). If the sizes deviate from our normal converted sizes, we will explicitly inform you about this in the product description.

How do I calculate the right size for me?

See how you can calculate your size using a conversion table on our information page: How do I know which size I have and which one I should order?

If you are between sizes, we usually recommend rounding up the size for a closed/closed model, such as a pump or closed boot. With an open model, such as a sandal, where the toes and/or heel are 'open', we recommend rounding down.

However, we would kindly ask you not to order the same item in different sizes and then return the sizes that do not fit. But -> Please contact us so that we can help you determine the correct size. If the shoes do not fit, you can always exchange them for a different size. It is a bit of a waste of your and our time and money to order items in multiple sizes if you already know in that some of those items will be returned.

 

What if I want to order a specific US size?

If you would like to order a specific US size because you know which Pleaser US size you have, this is of course possible: in that case, choose the size option that contains the US size you want to receive.

We always buy the US size indicated in the size options as in the following example:

From US size 12 we have adjusted the sizing slightly, as you can see:

• US-12 is converted to EU-size 42/43;
• US-13 is converted to EU-size 44;
• US-14 is converted to EU-size 45 and so on.

See how you can calculate your size using a conversion table on our information page: How do I know which size I have and which one I should order?

Of course you can always ask us for advice about which size you need: info@kinky-shoes.nl

Where can I find your sizing and conversion table?

You can find them in two ways:

You can find a horizontal button on the right side of most pages (both on your mobile and on a computer):	On the page of a product itself you can find the conversion table ("Maattabel/Maatvoering") above the "Add to cart" button:

 

Boot dimensions:

We are currently implementing the dimensions of all boots so that you can see the calf circumference, shaft circumference and shaft length/height of the selected size at a glance.

Due to the large number of boots in all available sizes, it will take a while before this is all implemented. Until then you can look up the measurements in the Boot calf/shaft size data sheet. For an explanation of how to do this; view our explanation page

NB: Please let us know if you have already taken into account a smaller or larger fit of the shoes so that the ordered item won't be purchased two sizes too large or too small. You can notify us in the 'Special instructions' section in your shopping cart:

 

Of course you can always ask us for advice about which size you need: info@kinky-shoes.nl