I import most items especially for you from the USA, Poland or Slovenia. The average delivery time is 1 to 1½ weeks (within the Netherlands) but this can also be longer. This is an average delivery time, therefore it's not a promise or guarantee! Please keep that in mind!

Please note: For returning (not exchanging) items that I imported for you from the USA, there will be €25,- import/postage/duty costs deducted from your refund amount per item*. These are the minimum costs incurred for purchasing and fall under a reasonable compensation for the losses incurred. The actual costs incurred are often even higher. I will convert €15,- from that €25,- into a shop credit. You will receive your shop credit by email and it can be redeemed on the webshop with your next order your credit is valid for 12 months from the date of issue your credit cannot be exchanged for (cash) money If your return does not meet the return & refund conditions and I therefore apply a deducted refund in addition to the import/postage/duty costs, your right to this shop credit will lapse. *When returning multiple items that have been purchased for you, I always calculate the costs incurred per individual situation. The amount that is deducted and what is converted into shop credit therefore depends on the actual costs that have been incurred and concerns a reasonable compensation for the losses suffered **The charges only cover the costs incurred in purchasing and importing the items from America; no standard cancellation fees or restocking fees that cannot be substantiated or explained will be charged. The charges are a reasonable compensation for the losses suffered/loss of profit More about the reasonable compensation can be found in this Dutch text here en here  This applies to: 1) cancellation of the order before it is delivered to you, but has already been purchased/imported by me 2) returning (part of) the order you have already received.

 

I would prefer not to have to charge these costs, but in order to cover the costs (losses) I have incurred due to the increasing number of returns, this has unfortunately proven necessary. To limit the number of returns (please think about the environment too) I would like to ask you to think just a little longer about your purchase, to make a well-considered decision and, if you are unsure, to ask me for advice or help! 

For a single exchange for a different size, these costs will not be charged. You can read more about this in the Terms and Conditions and Refund Policy.

Email:

info@party-shoes.nl

Visiting address:
On appointment Only (Monday - Friday)!

Kinky- & Party-shoes

Thomas J. Witteroosstraat 18

6827 AZ ARNHEM (NL)

 

KvK 743 520 16 |  BTW-id NL 002 366 589 B32

Converted sizing and dimensions:

Our shoes and boots come from America and have American sizes (1 inch = 2.54 cm). Our American supplier lists both US sizes (American shoe sizes) and converted EU sizes* on the shoe boxes.

*The Western European dimensions that we use in the Netherlands, Belgium and other EU countries.

However, experience shows that the converted EU sizes stated on the box are not always correct. The larger shoe sizes in particular are often a bit larger than stated on the shoe box. Therefore we use our own converted EU sizes and not the EU sizes stated on the boxes.

Order the size you normally wear, we already take into account how a model fits (large, small or true to size). If the sizes deviate from our normal converted sizes, we will explicitly inform you about this in the product description.

How do I calculate the right size for me?

See how you can calculate your size using a conversion table on our information page: How do I know which size I have and which one I should order?

If you are between sizes, we usually recommend rounding up the size for a closed/closed model, such as a pump or closed boot. With an open model, such as a sandal, where the toes and/or heel are 'open', we recommend rounding down.

However, we would kindly ask you not to order the same item in different sizes and then return the sizes that do not fit. But -> Please contact us so that we can help you determine the correct size. If the shoes do not fit, you can always exchange them for a different size. It is a bit of a waste of your and our time and money to order items in multiple sizes if you already know in that some of those items will be returned.

 

What if I want to order a specific US size?

If you would like to order a specific US size because you know which Pleaser US size you have, this is of course possible: in that case, choose the size option that contains the US size you want to receive.

We always buy the US size indicated in the size options as in the following example:

From US size 12 we have adjusted the sizing slightly, as you can see:

• US-12 is converted to EU-size 42/43;
• US-13 is converted to EU-size 44;
• US-14 is converted to EU-size 45 and so on.

See how you can calculate your size using a conversion table on our information page: How do I know which size I have and which one I should order?

Of course you can always ask us for advice about which size you need: info@kinky-shoes.nl

Where can I find your sizing and conversion table?

You can find them in two ways:

You can find a horizontal button on the right side of most pages (both on your mobile and on a computer):	On the page of a product itself you can find the conversion table ("Maattabel/Maatvoering") above the "Add to cart" button:

 

Boot dimensions:

We are currently implementing the dimensions of all boots so that you can see the calf circumference, shaft circumference and shaft length/height of the selected size at a glance.

Due to the large number of boots in all available sizes, it will take a while before this is all implemented. Until then you can look up the measurements in the Boot calf/shaft size data sheet. For an explanation of how to do this; view our explanation page

NB: Please let us know if you have already taken into account a smaller or larger fit of the shoes so that the ordered item won't be purchased two sizes too large or too small. You can notify us in the 'Special instructions' section in your shopping cart:

 

Of course you can always ask us for advice about which size you need: info@kinky-shoes.nl