How do I know what size I have, and what size to order?
Converted sizing and dimensions:
Pleaser shoes come from America and have American sizing (1 inch = 2.54 cm). Pleaser lists both the US sizes (American shoe sizes) and the EU sizes (European shoe sizes) on the shoe boxes.
*The Western European sizing that we use in the Netherlands, Belgium and other EU countries.
However, experience shows that their converted EU sizes are not always correct. The larger shoe sizes in particular tend to be a bigger size than stated on the shoe box. For this reason I use my own converted EU size chart (see Sizing page) and not the EU sizes stated on the boxes.
From US size 12, the sizing for most styles is slightly adjusted:
US-12 -> EU size 42/43;
US-13 -> EU size 44;
US-14 -> EU size 45 and so on.
Important:Order the size you normally wear, I already take into account whether certain models are smaller or larger. If you have already done that, please let me know (under 'any comments' in your shopping cart), so that the ordered item is not purchased two sizes too big or too small. |
How do I calculate the right size for me?
To determine the correct size, it is best to measure your feet in the evening. After a whole day of walking and standing, your feet are at their largest at that time of day.
When determining the size, you should also take into account whether you have bare feet or are going to wear tights, stockings or socks in the shoes. My advice is to go for something a little wider than to order the shoes too small. If the shoes are a little wider, you can always compensate for this difference by putting an insole or gel/foam cushion in the shoes.
Step 1: |
Step 2: |
Step 3: |
Place one bare foot on a sheet of A4 paper
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Draw the outline of your foot with a pencil. |
Using a ruler, measure the distance (in centimeters) from the outside of your heel to the top of your big toe. |
Then look at the conversion table to see which size is linked to your foot length.
On the product page, you can also find product specifications that are related to the chosen size. The length of the inner-sole of the shoes is also indicated there. Please note: the length of the sole is not your foot length!!
To determine the correct length of the inner-sole for your foot length:
- For shoes without a heel and shoes with a heel (walking) height of 13 cm (6"), you must add ± 1 to 1.5 cm to your foot length
- For shoes with a heel (walking) height of 13 cm (6") and more, and for shoes with a very pointed toe, you should add ± 3 - 5 cm to your foot length
If you are between sizes, I usually advise you to round up the size for a closed style (such as a pump or boot with a closed toe). For an open model (such as a sandal, where the toes and/or heel are 'open') my advice is to round down because you have more space and leeway here.
Of course you can always ask me for advice about which size you need:
info@kinky-shoes.nl
Important:Order the size you normally wear, I already take into account whether certain models are smaller or larger. If you have already done that, please let me know (under 'any comments' in your shopping cart), so that the ordered item is not purchased two sizes too big or too small. |
What if I want to order a specific US size?
If you would like to order a specific US size because you know which Pleaser US size you have, this is of course possible: in that case, choose the size option that contains the US size you want to receive.
I always buy the US size indicated in the size options as in the next example:
As you can see in the image above that from US size 12 the sizing has been adjusted somewhat. For example, a US-12 is a European size 42/43; a US-13 is a European size 44; a US-14 is a European size 45 and so on. On the shoe box, US-13 size 43 is indicated, but this conversion is not correct.
I kindly ask you not to order the same item in different sizes and then return the sizes that do not fit.
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Boot dimensions:
The calf circumference, shaft circumference and shaft height of boots can be found in the table on a product page.
In the specification table on a product page you can find a lot of information about the shoes. The dimensions indicated in the upper part of the table depend on the selected size, so make sure you have selected the correct size to see the correct data.
The table will look something like this; in the upper part you can find the calf circumference, shaft circumference and shaft height in centimeters:
Have you already taken into account how the size fits and ordered a different size than you normally wear?Please let me know if you have already taken into account a smaller or larger fit for the shoes so that the ordered item won't be purchased two sizes too large or too small. You can notify me in the 'Special instructions' section in your shopping cart:
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Of course you can always ask me for advice which size you need:
info@kinky-shoes.nl
General information
I import most items especially for you upon your order from the supplier. The average delivery time is 1 to 1½ weeks (within the Netherlands) but this can also be longer. This is an average delivery time, therefore it's not a promise or guarantee! Please keep that in mind!**
Please note:
* When returning multiple items that have been imported, I will always calculate the costs incurred per individual situation; the amount that will be deducted and the amount that will be converted into shop credit depends on the actual costs incurred and are subject to a reasonable compensation for the losses incurred. More information about a reasonable compensation for the losses incurred can be found in this Dutch Law and can be read in this Dutch article here and here. This applies to: |
I would prefer not to have to charge these costs, but in order to cover the costs (losses) I have incurred due to the increasing number of returns, this has unfortunately proven necessary. To limit the number of returns (please think about the environment too) I would like to ask you to think just a little longer about your purchase, to make a well-considered decision and, if you are unsure, to ask me for advice or help!
For a single exchange for a different size, these costs will not be charged. You can read more about this in the Terms and Conditions and Refund Policy.
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**Important Notice on Delivery Times During Peak Periods: Any delays resulting from these circumstances are beyond my control and do not qualify for compensation, order cancellation, or any other remedies. While I will make every effort to process and ship orders as quickly as possible, all stated delivery times are purely indicative. Thank you for your understanding. |
Contact
Email:
info@kinky-shoes.nl
Visiting address:
On appointment Only (Monday - Friday)!
Kinky-shoes
Thomas J. Witteroosstraat 18
6827 AZ ARNHEM (NL)
KvK 743 520 16 | BTW-id NL 002 366 589 B32
Sizing and Dimensions
Sizing for Sway polewear:
The sizing of Sway items are indicated in the product-specifications on a product page. For most Sway polewear you can find a minimum and maximum size measurement because they are adjustable. Please measure your body at the parts where the size of the polewear is measured to ensure you will buy the right size.
Pleaser shoes converted sizing:
Pleaser shoes come from the USA and have American sizing (1 inch = 2.54 cm). Pleaser lists both US sizes (American shoe sizes) and EU sizes (European shoe sizes) on the shoe boxes.
However, experience has shown that the listed, converted EU sizes are not always correct. In particular, the larger shoe sizes are often larger than stated on the shoe box. For this reason, I use my own converted EU size chart (see the Sizing page) and not the EU sizes stated on the boxes.
From US-size 12, the sizing for most shoes is slightly adjusted:
- US-12 -> EU size 42/43;
- US-13 -> EU size 44;
- US-14 -> EU size 45 and so on
Important:Order the size you normally wear, I already take into account whether certain shoes have a smaller or larger fit. If you have already done that too, please let me know (at the comments section in your shopping cart or by e-mail stating your order number) so that your order won't be imported two sizes too big or too small. |
What if I want to order a specific US size?
If you would like to order a specific US size because you know which Pleaser US size you have, this is of course possible. I always buy the US size that is indicated. For example, as shown in the image below, I buy US-16 if you buy size 47/48:
You can see in the image above that the sizing has been adjusted slightly from US size 12 and up. For example, US-12 is a European size 42/43; US-13 is a European size 44; US-14 is a European size 45 and so on. On the shoe box, US-13 size 43 is indicated, but this conversion is not correct. So don't panic if you see another EU-size on the shoebox! ;)
How do I calculate the right size for me?
See how to calculate your size using a conversion table on the information page: "How do I know what size I have, and which one to order?"
If you are between 2 sizes, I usually advise rounding up the size for a closed style such as a pump or boot with a closed toe. For an open shoe style such as a sandals, where the toes and/or heel are 'open', I advise rounding down the size.
Of course you can always ask me for advice about which size you need:
info@kinky-shoes.nl
Boot Circumference and Shaft Height:
The calf circumference, shaft circumference and shaft height of boots can be found in the table on a product page.
The specification table on a product page contains a lot of information about the shoes. The indicated dimensions in the upper part of the table depend on the selected size; so make sure you have selected the correct size to see the correct data.
The table will look similar to this: In the upper part you can find the calf circumference, shaft circumference and shaft height in centimeters:
Have you already taken into account how the size fits and ordered a different size than you normally wear?
Please let me know if you have already made a conversion yourself so that the ordered item is not imported two sizes too big or too small. This can be done in the comments section in your shopping cart:
Of course you are always welcome to ask me for advice about which size you need:
info@kinky-shoes.nl
I would kindly like to ask you not to order the same item in different sizes and then return the sizes that do not fit.Please contact me so that I can help you determine the correct size. If the shoes do not fit after all, you can always exchange them for a different size!It is a waste of time and money to order an item in multiple sizes if you know in advance that some of those items will be returned. The costs for the return shipment are for your own account and if items have been imported especially for you upon your order, the import/postage/customs costs will also be charged on to you. Please refer to section 6.2: Right of withdrawal in the Terms of Service |