I import most items especially for you from the USA, Poland or Slovenia. The average delivery time is 1 to 1½ weeks (within the Netherlands) but this can also be longer. This is an average delivery time, therefore it's not a promise or guarantee! Please keep that in mind!

Please note: For returning (not exchanging) items that I imported for you from the USA, there will be €25,- import/postage/duty costs deducted from your refund amount per item*. These are the minimum costs incurred for purchasing and fall under a reasonable compensation for the losses incurred. The actual costs incurred are often even higher. I will convert €15,- from that €25,- into a shop credit. You will receive your shop credit by email and it can be redeemed on the webshop with your next order your credit is valid for 12 months from the date of issue your credit cannot be exchanged for (cash) money If your return does not meet the return & refund conditions and I therefore apply a deducted refund in addition to the import/postage/duty costs, your right to this shop credit will lapse. *When returning multiple items that have been purchased for you, I always calculate the costs incurred per individual situation. The amount that is deducted and what is converted into shop credit therefore depends on the actual costs that have been incurred and concerns a reasonable compensation for the losses suffered **The charges only cover the costs incurred in purchasing and importing the items from America; no standard cancellation fees or restocking fees that cannot be substantiated or explained will be charged. The charges are a reasonable compensation for the losses suffered/loss of profit More about the reasonable compensation can be found in this Dutch text here en here  This applies to: 1) cancellation of the order before it is delivered to you, but has already been purchased/imported by me 2) returning (part of) the order you have already received.

 

I would prefer not to have to charge these costs, but in order to cover the costs (losses) I have incurred due to the increasing number of returns, this has unfortunately proven necessary. To limit the number of returns (please think about the environment too) I would like to ask you to think just a little longer about your purchase, to make a well-considered decision and, if you are unsure, to ask me for advice or help! 

For a single exchange for a different size, these costs will not be charged. You can read more about this in the Terms and Conditions and Refund Policy.

Email:

info@party-shoes.nl

Visiting address:
On appointment Only (Monday - Friday)!

Kinky- & Party-shoes

Thomas J. Witteroosstraat 18

6827 AZ ARNHEM (NL)

 

KvK 743 520 16 |  BTW-id NL 002 366 589 B32

Converted sizing for Pleaser shoes:

Pleaser shoes come from the USA and have American sizing (1 inch = 2.54 cm). Pleaser lists both US sizes (American shoe sizes) and EU sizes (European shoe sizes) on the shoe boxes.

However, experience has shown that the listed, converted EU sizes are not always correct. In particular, the larger shoe sizes are often larger than stated on the shoe box. For this reason, I use my own converted EU size chart (see the Sizing page) and not the EU sizes stated on the boxes.

From US-size 12, the sizing for most shoes is slightly adjusted:

US-12 -> EU size 42/43;
US-13 -> EU size 44;
US-14 -> EU size 45 and so on.

Important: Order the size you normally wear, I already take into account whether certain shoes have a smaller or larger fit. If you have already done that too, please let me know (at the comments section in your shopping cart or by e-mail stating your order number) so that your order won't be imported two sizes too big or too small.

What if I want to order a specific US size?

If you would like to order a specific US size because you know which Pleaser US size you have, this is of course possible. I always buy the US size that is indicated. For example, as shown in the image below, I buy US-16 if you buy size 47/48:

You can see in the image above that the sizing has been adjusted slightly from US size 12 and up. For example, US-12 is a European size 42/43; US-13 is a European size 44; US-14 is a European size 45 and so on. On the shoe box, US-13 size 43 is indicated, but this conversion is not correct. So don't panic if you see another EU-size on the shoebox! ;)

How do I calculate the right size for me?

See how to calculate your size using a conversion table on the information page: "How do I know what size I have, and which one to order?"

If you are between 2 sizes, I usually advise rounding up the size for a closed style such as a pump or boot with a closed toe. For an open shoe style such as a sandals, where the toes and/or heel are 'open', I advise rounding down the size.

 

 

Of course you can always ask me for advice about which size you need:
info@kinky-shoes.nl

I would kindly like to ask you not to order the same item in different sizes and then return the sizes that do not fit. Please contact me so that I can help you determine the correct size. If the shoes do not fit after all, you can always exchange them for a different size! It is a waste of time and money to order an item in multiple sizes if you know in advance that some of those items will be returned. The costs for the return shipment are for your own account and if items have been imported especially for you upon your order, the import/postage/customs costs will also be charged on to you. Please refer to section 6.2: Right of withdrawal in the Terms of Service

Boot Circumference and Shaft Height:

You can find all the specifications of the shoes in the specification table below the product; such as the shaft length, shaft circumference, calf circumference and the length of the inner sole of the shoes.

The (boot) specifications are size-related! So make sure you have selected the desired size to read the correct specifications.

Have you already taken into account how the size fits and ordered a different size than you normally wear?

Please let me know if you have already made a conversion yourself so that the ordered item is not imported two sizes too big or too small. This can be done in the comments section in your shopping cart:

Of course you are always welcome to ask me for advice about which size you need:
info@kinky-shoes.nl