Accessibility Statement
Accessibility Statement
I, Chiara from Kinky-shoes.nl am committed to ensuring accessibility for all my customers, including those with disabilities. I strive to make my website and services inclusive, user-friendly, and compliant with applicable accessibility standards.
This website utilizes various technologies that are meant to make it as accessible as possible at all times. I utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs.
Accessibility Standards
My website is designed to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines are recognized globally as the benchmark for web accessibility, focusing on creating content that is perceivable, operable, understandable, and robust:
- Perceivable - Information and user interface components must be presentable to users in ways they can perceive
- Operable - User interface components and navigation must be operable
- Understandable - Information and the operation of user interface must be understandable
- Robust - Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies
I continue my efforts to constantly improve the accessibility of the site and services in the belief that it is my moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.
Feedback
I welcome your feedback on how I can improve accessibility for all users. If you have suggestions or encounter barriers while using my website, please contact me. I am here to assist you.
- Email: info@kinky-shoes.nl
- Phone (WhatsApp Chat only): +31 6 15445132
Thank you for shopping with Kinky-shoes. I am dedicated to provide an inclusive experience for all!
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General information
I import most items especially for you from the USA, Poland or Slovenia. The average delivery time is 1 to 1½ weeks (within the Netherlands) but this can also be longer. This is an average delivery time, therefore it's not a promise or guarantee! Please keep that in mind!
Please note:
*When returning multiple items that have been purchased for you, I always calculate the costs incurred per individual situation. The amount that is deducted and what is converted into shop credit therefore depends on the actual costs that have been incurred and concerns a reasonable compensation for the losses suffered **The charges only cover the costs incurred in purchasing and importing the items from America; no standard cancellation fees or restocking fees that cannot be substantiated or explained will be charged. More about the reasonable compensation can be found in this Dutch text here en hereThis applies to: |
I would prefer not to have to charge these costs, but in order to cover the costs (losses) I have incurred due to the increasing number of returns, this has unfortunately proven necessary. To limit the number of returns (please think about the environment too) I would like to ask you to think just a little longer about your purchase, to make a well-considered decision and, if you are unsure, to ask me for advice or help!
For a single exchange for a different size, these costs will not be charged. You can read more about this in the Terms and Conditions and Refund Policy.
Contact
Email:
info@party-shoes.nl
Visiting address:
On appointment Only (Monday - Friday)!
Kinky- & Party-shoes
Thomas J. Witteroosstraat 18
6827 AZ ARNHEM (NL)
KvK 743 520 16 | BTW-id NL 002 366 589 B32
Sizing and Dimensions
See how you can calculate your size using a conversion table on our information page: "How do I know which size I have and which one I should order?"
To view a conversion table and see which sizes & dimensions we use, you can use the size chart, which you can find in the following two ways:
On every page (both on your mobile and on a computer) you can find a button for a size chart on the right side, which looks like this:
On all product pages you can find the button for the table above the "Add to cart" button, which looks like this:
Our shoes and boots come from the USA and have American sizes (1 inch = 2.54 cm).
These dimensions have been converted to the Western European size that we use in the Netherlands, Belgium and other EU countries. Our converted EU dimensions differ from those of our American supplier stated on the box. Experience shows that shoe sizes US-12 and up in particular are larger.
Order the size you normally wear, we already take into account how a model fits (large, small or according to size). Sometimes we explicitly inform you about this in the description.
If you are between sizes, we usually recommend rounding up the size for a closed model, such as a pump or boot. With an open model, such as a sandal or peep toes (where the toes and heel are 'open') we recommend to choose the smaller size.
If you want to order a specific US size, please select the desired US size indicated in the sizes. We always order the corresponding US size stated; the corresponding EU size determined by us may therefore differ from the EU size stated on the box.
Of course you can always ask us for advice about which size you need: info@kinky-shoes.nl
If you would like to know the shaft circumference, shaft height and calf circumference of boots, you can calculate these for your size (for an explanation of how to do this; view our information page about calculating the circumference). Use the following data sheet for this:
The Boot calf/shaft size data sheet