About Pleaser Clearance/Sale items

When a model goes into Clearance/Sale at Pleaser, Pleaser has decided to no longer produce the items and only sell the last available sizes they have in stock; usually with a discount (but this is not always the case...)

Unfortunately, we cannot guarantee quality or availability (and are unfortunately no longer entitled to a warranty from Pleaser) if we still have to purchase items that are in Clearance/Sale at Pleaser. That is why we try (despite the often attractive discount) to minimise the Clearance/Sale items from Pleaser that still have to be purchased and to sell items that have gone into Clearance/Sale that we have in our own stock. (of course also with a discount!)

Clearance/Sale models have a warranty period of 2 months.

We have various categories of Sale-products in our webshop. This information concerns clearance/sale items of category 1:

1) Clearance/Sale items that we do not have in our own stock and that we still have to purchase from Pleaser
2) Clearance/Sale items from our own stock; so unused items that are sold at a discount because they are/are going out of the collection
3) Items sold at a discount due to depreciation or overstock
4) Other discounted items

 

1) Clearance/Sale items we still have to purchase from Pleaser

Unfortunately, we cannot guarantee quality or availability (and are unfortunately no longer entitled to a warranty from Pleaser) if we still have to purchase items that are in Clearance/Sale at Pleaser. That is why we try (despite the often attractive discount) to minimise the Pleaser Clearance/Sale items that still have to be purchased.

However, we will still sell some items that are in clearance/sale; but we can never guarantee that they are still available if you order them from us because this depends on the stock at Pleaser. SOLD OUT = SOLD OUT!

So keep in mind that there is also a chance that we will unfortunately have to disappoint you if an item turns out to be sold out. We can of course always help you search for another (comparable) item; but this may result in a price difference that will have to be settled.

If we cannot help you find a replacement item, you can of course get your money back!

(And no: we do not give an extra discount because a model appears to be sold out, sorry!)

Models that are in clearance/sale that we have yet to purchase can be recognised by the following characteristics:

  • Unlike models that we do have in our stock (see below), these items do not have a size stated in the title.
  • The stock indication states "Available at the supplier" (or "leverbaar bij de leverancier")
  • The expected delivery time in this case is also 1 - 1½ weeks
  • The product is (usually) discounted
  • In the product photo there is a "Clearance/Sale" label in the top left corner

NB:
Items that we still have to purchase also have the usual 1 - 1½ weeks delivery time..

 
 

Information about what Clearance/Sale from Pleaser


When an item goes into Clearance/Sale at Pleaser, Pleaser has decided to no longer produce it and only sell the last available sizes they have in stock; usually with a discount (but this is not always the case.)

Unfortunately, we cannot guarantee quality or availability when items are in Clearance/Sale. That is why we remove most Clearance/Sale items from sale. The fact that we cannot offer you this guarantee is partly due to the following:
When a model is in Clearance/Sale, we cannot guarantee that it is still available because we have a time difference with the supplier. Pleaser's current stock indication may therefore no longer be completely 'accurate', or another importer may have just purchased an entire Sale stock.
In some cases, items that go into Clearance/Sale have already been in the collection for a number of years; Even though Pleaser has items produced more often, it can still happen that a particular item has been in the supplier's warehouse for a long time. Now this does not always cause a problem; but because most (non-animal) materials do decline in quality over time, there is a higher chance that they will not be able to withstand the sudden climate change. Unfortunately, especially due to the humidity in the Netherlands, it sometimes happens that the material no longer appears to be in good condition upon arrival, and is sometimes even damaged or starting to show signs of depreciation.
We want to keep the risk of this happening as low as possible because we believe quality is most important and because we want to keep you from possible disappointment.


General information

We import ordered items especially for you from our supplier in the USA; therefore the average delivery time is 1 to 1½ weeks (within the Netherlands) but this can be longer due to unforeseen reasons.

Please note:

  • For returning (not exchanging) items that we imported for you from the USA, we will deduct €25,- import/postage/duty costs from your refund amount per item*.
    • These are the costs incurred by purchasing the items you ordered
  • We convert €15,- from that €25,- into shop credit. You will receive your shop credit by email and it can be redeemed on our website with your next order
    • your credit is valid for 12 months from the date of issue
    • your credit cannot be exchanged for (cash) money
    • If your return does not meet our return & refund conditions and we therefore apply a deducted refund in addition to the import/postage/duty costs, your right to this shop credit will lapse.

* When returning multiple items that we have imported, we always look at the costs incurred per individual situation; the amount we deduct and the amount we convert into shop credit depends on the actual costs we have incurred.

This applies to:
1) cancellation of the order before it is delivered to you, but has already been purchased by us
2) returning (part of) the order you have already received.

This amount only covers the costs incurred for imported the items you ordered; we do not charge any cancellation fees or restocking fees ourselves.

 

Of course we prefer not to do this, but in order to cover the unnecessary costs incurred by us and to discourage the many returns, this has unfortunately proved necessary. (think of the environment and please make sure you order the right items)

We won't charge you these costs for a single exchange in case of a wrong size. You can read more about our return policy in our Terms and Conditions and Refund Policy.

Contact

Email:

info@party-shoes.nl

Visiting address:
On appointment Only (Monday - Friday)!

Kinky- & Party-shoes

Thomas J. Witteroosstraat 18

6827 AZ ARNHEM (NL)

 

KvK 743 520 16 |  BTW-id NL 002 366 589 B32

Come in, we're open!

Sizing and Dimensions

See how you can calculate your size using a conversion table on our information page: "How do I know which size I have and which one I should order?"

To view a conversion table and see which sizes & dimensions we use, you can use the size chart, which you can find in the following two ways:

On every page (both on your mobile and on a computer) you can find a button for a size chart on the right side, which looks like this:Maattabel knop pagina

On all product pages you can find the button for the table above the "Add to cart" button, which looks like this:

Maattabel productpagina

Our shoes and boots come from the USA and have American sizes (1 inch = 2.54 cm).
These dimensions have been converted to the Western European size that we use in the Netherlands, Belgium and other EU countries. Our converted EU dimensions differ from those of our American supplier stated on the box. Experience shows that shoe sizes US-12 and up in particular are larger.

Order the size you normally wear, we already take into account how a model fits (large, small or according to size). Sometimes we explicitly inform you about this in the description.

If you are between sizes, we usually recommend rounding up the size for a closed model, such as a pump or boot. With an open model, such as a sandal or peep toes (where the toes and heel are 'open') we recommend to choose the smaller size.

If you want to order a specific US size, please select the desired US size indicated in the sizes. We always order the corresponding US size stated; the corresponding EU size determined by us may therefore differ from the EU size stated on the box.

Of course you can always ask us for advice about which size you need: info@kinky-shoes.nl

If you would like to know the shaft circumference, shaft height and calf circumference of boots, you can calculate these for your size (for an explanation of how to do this; view our information page about calculating the circumference). Use the following data sheet for this:

The Boot calf/shaft size data sheet