What are Pre-orders and Backorders?
We buy on order from our American supplier. For that reason, the delivery time is usually one to 1½ weeks.
But there are also exceptions to this delivery time.
Pre-orders and Back-orders:
Sometimes styles or sizes are temporarily unavailable because they are sold out at Pleaser, or new styles have been announced by Pleaser and will be available soon. If Pleaser indicates that they will be in stock within a month, you can already place an order. We call this:
Backorders:
If a certain size can be ordered as a backorder, the "add to cart" button will be replaced by a black "Backorder" button.
The button looks like this:
In the description on the product page you can find which sizes the backorder applies to and when that size will (most likely*) be available again. But keep in mind that this can always shift a bit*.
If a certain size does not show a backorder button but a regular (clickable) "Add to cart" button that means the size is available already!
Placing a backorder is almost the same as placing a 'normal' order. You can add a product to your shopping cart by clicking on the "Backorder" button and proceed to checkout.
Keep in mind: that the delivery time will most likely be longer than 1 - 1½ weeks; depending on when the item(s) is/are available again
Pre-orders
For pre-orders it works about the same as for backorders: the expected delivery date is stated in the product information.
A pre order product page will look something like this:
Placing a Pre-Order is also almost the same as placing a 'normal' order. You can add a product to your shopping cart by clicking on the "Add to cart" button and proceed to checkout.
Keep in mind: that the delivery time will most likely be longer than 1 - 1½ weeks; depending on when the item(s) is/are available again
Please note:
the delivery time, in both cases, is therefore longer than 1 to 1½ weeks.
The delivery time depends on when the styles or sizes are available at Pleaser and on the shipment from the USA to the Netherlands.
The delivery time will be approximately one - one and a half weeks starting from the date that they are available again. Keep that in mind!
We will of course keep you informed in case of any delay (or earlier delivery date).
If you would like to know before placing your order whether an item is in stock or what the delivery time is, please contact us: info@kinky-shoes.nl
* it can sometimes happen that a model turns out not to be available when we purchase it for you; we are ultimately also dependent on our supplier and whether the current stock indication is correct. In this case we will always look for a suitable solution in consultation with you; we can possibly help you choose a different model or colour, take a look in our own stock if we have something similar, or find out when the desired model will be available again and put you on a 'Backorder' list; you will then receive the ordered item as soon as it is available again.
Of course you always get the choice to cancel your order, in which case you will receive the amount paid back in the same way as you paid **.
See our Return and Refund Policy for more information
General information
We import ordered items especially for you from our supplier in the USA; therefore the average delivery time is 1 to 1½ weeks (within the Netherlands) but this can be longer due to unforeseen reasons.
Please note:
* When returning multiple items that we have imported, we always look at the costs incurred per individual situation; the amount we deduct and the amount we convert into shop credit depends on the actual costs we have incurred. This applies to: This amount only covers the costs incurred for imported the items you ordered; we do not charge any cancellation fees or restocking fees ourselves. |
Of course we prefer not to do this, but in order to cover the unnecessary costs incurred by us and to discourage the many returns, this has unfortunately proved necessary. (think of the environment and please make sure you order the right items)
We won't charge you these costs for a single exchange in case of a wrong size. You can read more about our return policy in our Terms and Conditions and Refund Policy.
Contact
Email:
info@party-shoes.nl
Visiting address:
On appointment Only (Monday - Friday)!
Kinky- & Party-shoes
Thomas J. Witteroosstraat 18
6827 AZ ARNHEM (NL)
KvK 743 520 16 | BTW-id NL 002 366 589 B32
Sizing and Dimensions
See how you can calculate your size using a conversion table on our information page: "How do I know which size I have and which one I should order?"
To view a conversion table and see which sizes & dimensions we use, you can use the size chart, which you can find in the following two ways:
On every page (both on your mobile and on a computer) you can find a button for a size chart on the right side, which looks like this:
On all product pages you can find the button for the table above the "Add to cart" button, which looks like this:
Our shoes and boots come from the USA and have American sizes (1 inch = 2.54 cm).
These dimensions have been converted to the Western European size that we use in the Netherlands, Belgium and other EU countries. Our converted EU dimensions differ from those of our American supplier stated on the box. Experience shows that shoe sizes US-12 and up in particular are larger.
Order the size you normally wear, we already take into account how a model fits (large, small or according to size). Sometimes we explicitly inform you about this in the description.
If you are between sizes, we usually recommend rounding up the size for a closed model, such as a pump or boot. With an open model, such as a sandal or peep toes (where the toes and heel are 'open') we recommend to choose the smaller size.
If you want to order a specific US size, please select the desired US size indicated in the sizes. We always order the corresponding US size stated; the corresponding EU size determined by us may therefore differ from the EU size stated on the box.
Of course you can always ask us for advice about which size you need: info@kinky-shoes.nl
If you would like to know the shaft circumference, shaft height and calf circumference of boots, you can calculate these for your size (for an explanation of how to do this; view our information page about calculating the circumference). Use the following data sheet for this:
The Boot calf/shaft size data sheet
Let customers speak for us
Voor het eerst hier besteld en onwijs tevreden. Ben goed op de hoogte gehouden over het verloop van de verzending en het kwam enorm leuk ingepakt aan met een cadeautje erbij, echt top dus.
Prachtige schoenen! De rode kleur is precies zoals in de advertentiefoto’s en zitten als gegoten! Ook de mooie discrete verpakking en service van KS was helemaal super! Ik ben heel blij met mijn aankoop
Pakket was mooi ingepakt zodat het bijna voelde of ik een vervroegd kerstcadeau kreeg en kwamen een stuk sneller dan verwacht! Schoenen zijn helemaal top en super blij mee!
Alles is prima verlopen goede communicatie en vlotte kevering.De laarzen zijn TOP ! Héél comfortabel. Thanks.
Ze snijden niet in mijn tenen en zaten eigenlijk meteen als gegoten.
Daarnaast vind ik ze in het echt nog mooier dan op de foto.
Ben er superblij mee!
I purchased the Pleaser Delight 3028 Patent Thigh High boots (6 inch heel) some days ago and they are just as I expected, very high quality and look great. Delivery was also prompt and customer service was excellent! I highly recommend!
Al 1 week na de bestelling werd dit paar mooie boots geleverd terwijl ze uit de USA moesten komen. Zoals gewoonlijk een erg goede service van Chiara van Kinky-Shoes.nl
Zoals (in mijn ervaringen) altijd, opnieuw een goede schoen van Pleaser. Dat was niks nieuws voor mij. Wat wel nieuw is, is de ervaring met Kinky Shoes. En daarvan kan ik alleen maar zeggen dat dat een heel goede ervaring is. Snelle verwerking van de bestelling en goede feedback over de voortgang ervan. Deze winkel staat nu onder mijn favorieten opgeslagen.
Comfy and super cool! Didn’t have to break them in much, fits very comfortable, and look very flattering, the right length to accommodate knee pads also. Fast delivery as well!
KS was voor vragen zeer goed bereikbaar en de bestelling was vlot voltooid! De laars is fantastisch, veel grip op de paal maar glijd op de (laminaat) vloer… waar andere laarzen blijven plakken op de vloer. Precies wat je nodig hebt, super voor flows! Maat valt precies goed.
Mooie soepele laars, met een brede hak. Ideaal voor een sessie buiten in een bos.
Ik ben zeer goed en snel geholpen door de klantenservice om de juiste maat te vinden waarbij er echt werd meegedacht. Bestelking, bezorging en product was perfect en niks op aan te merken. Zeer grote aanrader om hier te bestellen en zal het ook zeker nog een keer doen :)
De schoenen geven extra steun aan de voet en zijn heel stevig en je bent meteen 15cm groter!. Ik ben niet aan mijn proefstuk toe want ik kocht reeds verschillende modellen, en vooral ze zijn zeer sexy (en dat is de bedoeling)!
Beautiful boots, they are very comfortable and light to wear, despite their massive appearance.
I was extremely satisfied with the communication with the shop, which helped me a lot in finding the right size.
From now on this will be my trusted shop for purchasing Demonia shoes.
