Additional Depreciation Conditions

Depreciation:
We accept no returns and do not issue refunds for items marked down due to depreciation . When an item has been reduced in value due to depreciation, this is always clearly stated with the item and in the description, and if possible, photos have been added to support the explanation of why these are going away with depreciation.

This is usually the case with:

- articles that are slightly damaged (visible or invisible)

- articles that are obsolete, of which the shelf life of the material can no longer be guaranteed

- articles of which a part is missing; for example the original packaging or interchangeable parts such as laces or straps.

If you decide to buy these items, you agree to these terms and conditions and your return right, exchange right and right to repair expire.

Clearance/Sales:
Items that are discounted because they are leaving the collection or because of a special (discount) promotion may be returned provided that these meet all return conditions:

  • Article is undamaged
  • Article is complete (including all packaging material that the product was packaged in or what was in the box)
  • Item packed in the original packaging (usually the shoebox)
  • You make it known within 14 days of receipt that you wish to return or exchange it
  • If you have received confirmation from us that we have received your return/exchange notification, you may send your return to us
  • Pack your return shipment in (wrapping) paper or other sufficiently protective packaging material (as it was also sent to you by us) to prevent damage to the original packaging.
  • You state your order number with your return shipment . This can be done by writing your order number on a note and putting it in the box or packaging with the product.
  • You send your return with sufficient postage . Return costs are for your own account, we do not accept unstamped returns.

See our Refund and Return Policy for complete information

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General information

We import ordered items especially for you from our supplier in the USA; therefore the average delivery time is 1 to 1½ weeks (within the Netherlands) but this can be longer due to unforeseen reasons.

Please note:

  • For returning (not exchanging) items that we imported for you from the USA, we will deduct €25,- import/postage/duty costs from your refund amount per item*.
    • These are the costs incurred by purchasing the items you ordered
  • We convert €15,- from that €25,- into shop credit. You will receive your shop credit by email and it can be redeemed on our website with your next order
    • your credit is valid for 12 months from the date of issue
    • your credit cannot be exchanged for (cash) money
    • If your return does not meet our return & refund conditions and we therefore apply a deducted refund in addition to the import/postage/duty costs, your right to this shop credit will lapse.

* When returning multiple items that we have imported, we always look at the costs incurred per individual situation; the amount we deduct and the amount we convert into shop credit depends on the actual costs we have incurred.

This applies to:
1) cancellation of the order before it is delivered to you, but has already been purchased by us
2) returning (part of) the order you have already received.

This amount only covers the costs incurred for imported the items you ordered; we do not charge any cancellation fees or restocking fees ourselves.

 

Of course we prefer not to do this, but in order to cover the unnecessary costs incurred by us and to discourage the many returns, this has unfortunately proved necessary. (think of the environment and please make sure you order the right items)

We won't charge you these costs for a single exchange in case of a wrong size. You can read more about our return policy in our Terms and Conditions and Refund Policy.

Contact

Email:

info@party-shoes.nl

Visiting address:
On appointment Only (Monday - Friday)!

Kinky- & Party-shoes

Thomas J. Witteroosstraat 18

6827 AZ ARNHEM (NL)

 

KvK 743 520 16 |  BTW-id NL 002 366 589 B32

Come in, we're open!

Sizing and Dimensions

See how you can calculate your size using a conversion table on our information page: "How do I know which size I have and which one I should order?"

To view a conversion table and see which sizes & dimensions we use, you can use the size chart, which you can find in the following two ways:

On every page (both on your mobile and on a computer) you can find a button for a size chart on the right side, which looks like this:Maattabel knop pagina

On all product pages you can find the button for the table above the "Add to cart" button, which looks like this:

Maattabel productpagina

Our shoes and boots come from the USA and have American sizes (1 inch = 2.54 cm).
These dimensions have been converted to the Western European size that we use in the Netherlands, Belgium and other EU countries. Our converted EU dimensions differ from those of our American supplier stated on the box. Experience shows that shoe sizes US-12 and up in particular are larger.

Order the size you normally wear, we already take into account how a model fits (large, small or according to size). Sometimes we explicitly inform you about this in the description.

If you are between sizes, we usually recommend rounding up the size for a closed model, such as a pump or boot. With an open model, such as a sandal or peep toes (where the toes and heel are 'open') we recommend to choose the smaller size.

If you want to order a specific US size, please select the desired US size indicated in the sizes. We always order the corresponding US size stated; the corresponding EU size determined by us may therefore differ from the EU size stated on the box.

Of course you can always ask us for advice about which size you need: info@kinky-shoes.nl

If you would like to know the shaft circumference, shaft height and calf circumference of boots, you can calculate these for your size (for an explanation of how to do this; view our information page about calculating the circumference). Use the following data sheet for this:

The Boot calf/shaft size data sheet