Order Journey: all ordered items are in stock in our showroom
What can you expect from your Kinky-shoes order for items that are in stock with us:
|
It is important that you take the following into account: This journey only applies to orders for items from our own showroom stock + if you have only ordered items that are present in our own stock. Most of our range is not physically in stock in our own small showroom; please check whether the ordered items are really in stock to avoid a misunderstanding. Read our explanation of how you can see whether a product is in stock with us in the stock indication on the product page.Not everything in stock? Go to: Order Journey: for items not (all) in stock in our showroom for your order journey. |
Kinky-shoes Order Journey
The journey of your order:
If all items ordered are in stock at our showroom, we will usually ship your order:
On business days (Mon - Fri):
| When ordered before 4:00 PM (16:00): |
When ordered after 4:00 PM (16:00): |
| Usually shipped the same day | When still possible: shipped the same day* otherwise the next business day (Mon-Fri) |
*The following applies to all orders:
The delivery time also depends on the carrier. Unfortunately we have no influence on that! We can never guarantee that your ordered items will be delivered within a few days.
If you need items quickly;
Contact us to inquire about what is possible: info@kinky-shoes.nl
Shipping confirmationImportant: It is possible that the packages have not yet been scanned by the carrier and that the status page of the track & trace code you received from us has not yet been updated. An update will usually be available within a few hours. |
If you would like to know specifically what phase your order is in, you can email us:
info@kinky-shoes.nl
Important: if we have purchased your ordered items from our supplier, we can no longer cancel or return them; In our general information, which can be found at the bottom of most pages, and in our Terms of Service, you can read how we handle a possible cancellation or return when we have purchased items for you.
General information
We import ordered items especially for you from our supplier in the USA; therefore the average delivery time is 1 to 1½ weeks (within the Netherlands) but this can be longer due to unforeseen reasons.
Please note:
* When returning multiple items that we have imported, we always look at the costs incurred per individual situation; the amount we deduct and the amount we convert into shop credit depends on the actual costs we have incurred. This applies to: This amount only covers the costs incurred for imported the items you ordered; we do not charge any cancellation fees or restocking fees ourselves. |
Of course we prefer not to do this, but in order to cover the unnecessary costs incurred by us and to discourage the many returns, this has unfortunately proved necessary. (think of the environment and please make sure you order the right items)
We won't charge you these costs for a single exchange in case of a wrong size. You can read more about our return policy in our Terms and Conditions and Refund Policy.
Contact
Email:
info@party-shoes.nl
Visiting address:
On appointment Only (Monday - Friday)!
Kinky- & Party-shoes
Thomas J. Witteroosstraat 18
6827 AZ ARNHEM (NL)
KvK 743 520 16 | BTW-id NL 002 366 589 B32
Sizing and Dimensions
See how you can calculate your size using a conversion table on our information page: "How do I know which size I have and which one I should order?"
To view a conversion table and see which sizes & dimensions we use, you can use the size chart, which you can find in the following two ways:
On every page (both on your mobile and on a computer) you can find a button for a size chart on the right side, which looks like this:
On all product pages you can find the button for the table above the "Add to cart" button, which looks like this:
Our shoes and boots come from the USA and have American sizes (1 inch = 2.54 cm).
These dimensions have been converted to the Western European size that we use in the Netherlands, Belgium and other EU countries. Our converted EU dimensions differ from those of our American supplier stated on the box. Experience shows that shoe sizes US-12 and up in particular are larger.
Order the size you normally wear, we already take into account how a model fits (large, small or according to size). Sometimes we explicitly inform you about this in the description.
If you are between sizes, we usually recommend rounding up the size for a closed model, such as a pump or boot. With an open model, such as a sandal or peep toes (where the toes and heel are 'open') we recommend to choose the smaller size.
If you want to order a specific US size, please select the desired US size indicated in the sizes. We always order the corresponding US size stated; the corresponding EU size determined by us may therefore differ from the EU size stated on the box.
Of course you can always ask us for advice about which size you need: info@kinky-shoes.nl
If you would like to know the shaft circumference, shaft height and calf circumference of boots, you can calculate these for your size (for an explanation of how to do this; view our information page about calculating the circumference). Use the following data sheet for this:
The Boot calf/shaft size data sheet
Let customers speak for us
Voor het eerst hier besteld en onwijs tevreden. Ben goed op de hoogte gehouden over het verloop van de verzending en het kwam enorm leuk ingepakt aan met een cadeautje erbij, echt top dus.
Prachtige schoenen! De rode kleur is precies zoals in de advertentiefoto’s en zitten als gegoten! Ook de mooie discrete verpakking en service van KS was helemaal super! Ik ben heel blij met mijn aankoop
Pakket was mooi ingepakt zodat het bijna voelde of ik een vervroegd kerstcadeau kreeg en kwamen een stuk sneller dan verwacht! Schoenen zijn helemaal top en super blij mee!
Alles is prima verlopen goede communicatie en vlotte kevering.De laarzen zijn TOP ! Héél comfortabel. Thanks.
Ze snijden niet in mijn tenen en zaten eigenlijk meteen als gegoten.
Daarnaast vind ik ze in het echt nog mooier dan op de foto.
Ben er superblij mee!
I purchased the Pleaser Delight 3028 Patent Thigh High boots (6 inch heel) some days ago and they are just as I expected, very high quality and look great. Delivery was also prompt and customer service was excellent! I highly recommend!
Al 1 week na de bestelling werd dit paar mooie boots geleverd terwijl ze uit de USA moesten komen. Zoals gewoonlijk een erg goede service van Chiara van Kinky-Shoes.nl
Zoals (in mijn ervaringen) altijd, opnieuw een goede schoen van Pleaser. Dat was niks nieuws voor mij. Wat wel nieuw is, is de ervaring met Kinky Shoes. En daarvan kan ik alleen maar zeggen dat dat een heel goede ervaring is. Snelle verwerking van de bestelling en goede feedback over de voortgang ervan. Deze winkel staat nu onder mijn favorieten opgeslagen.
Comfy and super cool! Didn’t have to break them in much, fits very comfortable, and look very flattering, the right length to accommodate knee pads also. Fast delivery as well!
KS was voor vragen zeer goed bereikbaar en de bestelling was vlot voltooid! De laars is fantastisch, veel grip op de paal maar glijd op de (laminaat) vloer… waar andere laarzen blijven plakken op de vloer. Precies wat je nodig hebt, super voor flows! Maat valt precies goed.
Mooie soepele laars, met een brede hak. Ideaal voor een sessie buiten in een bos.
Ik ben zeer goed en snel geholpen door de klantenservice om de juiste maat te vinden waarbij er echt werd meegedacht. Bestelking, bezorging en product was perfect en niks op aan te merken. Zeer grote aanrader om hier te bestellen en zal het ook zeker nog een keer doen :)
De schoenen geven extra steun aan de voet en zijn heel stevig en je bent meteen 15cm groter!. Ik ben niet aan mijn proefstuk toe want ik kocht reeds verschillende modellen, en vooral ze zijn zeer sexy (en dat is de bedoeling)!
Beautiful boots, they are very comfortable and light to wear, despite their massive appearance.
I was extremely satisfied with the communication with the shop, which helped me a lot in finding the right size.
From now on this will be my trusted shop for purchasing Demonia shoes.
