Shippingcosts
All shipments are always shipped insured!
Please note: Lupit Pole and Sway products that are out of stock are not included in these shipping costs.
Please refer to the shipping costs for Lupit Pole products and the shipping costs for SWAY products that are not in my own stock
Free shipping:
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Free shipping for shipments to EU-1 countries (the Netherlands, Belgium, Luxembourg, Germany, France, Spain) for:
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Free shipping for shipments to EU-2 countries (Monaco, Austria, Italy, Sweden, Denmark, Portugal, Poland, Czech Republic, Hungary and Slovakia) for:
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*incl. VAT | excl. shipping costs
**it may differ per country for which courier I offer free shipping
Shipping is not free:
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Shipping rates EU-1:
For the shipping rates of all countries, see this page
The Netherlands:
DPD:
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PostNL:
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DHL Pick-Up Point or Home delivery:
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Belgium:
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DPD:
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PostNL Home delivery:
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DHL Pick-Up Point or Home delivery:
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Germany:
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DPD:
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PostNL Pick-Up Point or Home delivery:
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DHL Pick-Up Point or Home delivery:
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Luxembourg:
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DPD:
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PostNL Home delivery:
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France:
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DPD:
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PostNL Home delivery:
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Spain:
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DPD:
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PostNL Home delivery:
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*Pick-Up Points:
You can indicate your desired parcel point after a successful order and payment on the thank-you-page you return to after completing your order. Check out this how-to-page for more information
If no specific pick-up point has been provided, the system will select a parcel point near the specified address.
The prices stated above are for standard shipments up to a certain weight. If your order exceeds the maximum weight, other shipping costs may be charged.
All prices stated include VAT, unless stated otherwise.
(VAT rates may differ per country, hence the calculated shipping costs may also differ from the prices indicated above.)
Do you ship discreetly?
I discreetly pack your order in kraft paper or packing paper. "Kinky-shoes" won't be mentioned on the packaging, only the senders details "K-S". If you prefer it to be even more neutral or would like it sent as a gift, please indicate this in the comments section of the shopping cart.
Can I pick up the ordered item in the showroom?
You can also pick-up your order by appointment in the showroom for free. When placing your order, choose the 'pick-up at showroom' option and you will not be charged any shipping costs. I will notify you when the ordered item(s) are ready to be picked-up.
This does not apply to Lupit Pole or Sway products that are not in my stock; when I don't have these in my own stock, they are shipped on order from Slovenia or Poland. Lupit Pole and Sway products therefore can't be picked-up if not specifically mentioned to be in stock!
I always ask you to schedule an appointment with; for it can happen no one is present at the showroom and you end up at a closed showroom.
The showroom is located in Arnhem, Gelderland
Can I have the ordered item delivered to a different address or pick-up point?
You can also have your order sent to another address or pick-up point. Below are two instructions for:
- Shipping to a different address
- Shipping to a pick-up point
Please note: I do not manually check the address you entered, you are responsible for entering a correct address. I also do not manually check if your order is being delivered or delayed after I handed it over to the carrier. If you missed the delivery and your order is at a pick-up point, you need to pick-up your order within the given days before it's returned. If I have to ship your order twice (or more) due to an invalid address or a no-show at a pick-up point, you will have to pay for each new shipment and I will charge you the shipping costs in advance/charge you the costs incurred for the return shipment.
Are there additional costs charged?
Kinky-shoes does not charge any additional administration costs or handling costs when ordering. You only pay for the products + shipping costs (or if your order meets the free shipping, not even shipping costs)
For cancellation or return of items that have been specially purchased for you on order, there will be costs incurred. You can read more about this in the Refund and Return Policy and below:
Please note:
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Policy for failed delivery:
If your package is returned, I will charge the additional costs the parcel service charges. Parcel services charge costs when a package:
If you still wish to receive your order, I will ask you to pay for the new shipment + the additional return costs charged by the parcel service.I will only ship your order when these costs have been paid. If you no longer wish to receive the items, I will deduct these costs from the refund.
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General information
I import most items especially for you upon your order from the supplier. The average delivery time is 1 to 1½ weeks (within the Netherlands) but this can also be longer. This is an average delivery time, therefore it's not a promise or guarantee! Please keep that in mind!
Please note:
* When returning multiple items that have been imported, I will always calculate the costs incurred per individual situation; the amount that will be deducted and the amount that will be converted into shop credit depends on the actual costs incurred and are subject to a reasonable compensation for the losses incurred. More information about a reasonable compensation for the losses incurred can be found in this Dutch Law and can be read in this Dutch article here and here. This applies to: |
I would prefer not to have to charge these costs, but in order to cover the costs (losses) I have incurred due to the increasing number of returns, this has unfortunately proven necessary. To limit the number of returns (please think about the environment too) I would like to ask you to think just a little longer about your purchase, to make a well-considered decision and, if you are unsure, to ask me for advice or help!
For a single exchange for a different size, these costs will not be charged. You can read more about this in the Terms and Conditions and Refund Policy.
Contact
Email:
info@party-shoes.nl
Visiting address:
On appointment Only (Monday - Friday)!
Kinky- & Party-shoes
Thomas J. Witteroosstraat 18
6827 AZ ARNHEM (NL)
KvK 743 520 16 | BTW-id NL 002 366 589 B32
Sizing and Dimensions
Converted sizing for Pleaser shoes:
Pleaser shoes come from the USA and have American sizing (1 inch = 2.54 cm). Pleaser lists both US sizes (American shoe sizes) and EU sizes (European shoe sizes) on the shoe boxes.
However, experience has shown that the listed, converted EU sizes are not always correct. In particular, the larger shoe sizes are often larger than stated on the shoe box. For this reason, I use my own converted EU size chart (see the Sizing page) and not the EU sizes stated on the boxes.
From US-size 12, the sizing for most shoes is slightly adjusted:
US-12 -> EU size 42/43;
US-13 -> EU size 44;
US-14 -> EU size 45 and so on.
Important:Order the size you normally wear, I already take into account whether certain shoes have a smaller or larger fit. If you have already done that too, please let me know (at the comments section in your shopping cart or by e-mail stating your order number) so that your order won't be imported two sizes too big or too small. |
What if I want to order a specific US size?
If you would like to order a specific US size because you know which Pleaser US size you have, this is of course possible. I always buy the US size that is indicated. For example, as shown in the image below, I buy US-16 if you buy size 47/48:
You can see in the image above that the sizing has been adjusted slightly from US size 12 and up. For example, US-12 is a European size 42/43; US-13 is a European size 44; US-14 is a European size 45 and so on. On the shoe box, US-13 size 43 is indicated, but this conversion is not correct. So don't panic if you see another EU-size on the shoebox! ;)
How do I calculate the right size for me?
See how to calculate your size using a conversion table on the information page: "How do I know what size I have, and which one to order?"
If you are between 2 sizes, I usually advise rounding up the size for a closed style such as a pump or boot with a closed toe. For an open shoe style such as a sandals, where the toes and/or heel are 'open', I advise rounding down the size.
Of course you can always ask me for advice about which size you need:
info@kinky-shoes.nl
I would kindly like to ask you not to order the same item in different sizes and then return the sizes that do not fit.Please contact me so that I can help you determine the correct size. If the shoes do not fit after all, you can always exchange them for a different size!It is a waste of time and money to order an item in multiple sizes if you know in advance that some of those items will be returned. The costs for the return shipment are for your own account and if items have been imported especially for you upon your order, the import/postage/customs costs will also be charged on to you. Please refer to section 6.2: Right of withdrawal in the Terms of Service |
Boot Circumference and Shaft Height:
You can find all the specifications of the shoes in the specification table below the product; such as the shaft length, shaft circumference, calf circumference and the length of the inner sole of the shoes.
The (boot) specifications are size-related! So make sure you have selected the desired size to read the correct specifications.
Have you already taken into account how the size fits and ordered a different size than you normally wear?
Please let me know if you have already made a conversion yourself so that the ordered item is not imported two sizes too big or too small. This can be done in the comments section in your shopping cart:
