Unfortunately, I can no longer guarantee optimal quality or availability for clearance/sale models (and unfortunately I no longer have a guarantee with Pleaser) if I still have to purchase them.

Clearance/Sale items have a warranty period of 2 months.

1) Clearance/Sale items I still have to import from Pleaser

Unfortunately, I can no longer guarantee optimal quality or availability for clearance/sale styles if I still have to purchase them (and unfortunately, Pleaser no longer offers warranty for clearance/sale items) 

I can never guarantee that Clearance/Sale items are still available when you order them because this ultimately depends on the stock at Pleaser.
SOLD OUT = FINAL!

So please keep in mind that there is also a chance that I, unfortunately, have to disappoint you if an item turns out to be sold out. I can of course always help you search for another (comparable) item (this may result in a price difference that will have to be settled)

If I cannot help you find another item, you can of course get a refund!

(And no: I won't give an extra discount because an item appears to be sold out, sorry!)

Items that are in clearance/sale that have yet to be purchased can be recognised by these characteristics on the product page:

• Unlike models that I do have in stock (see below), these items do not always have a specific size stated in the product title
• The stock indication states "Available at the supplier" (or "leverbaar bij de leverancier" in Dutch)
• The expected delivery time in this case is also 1 - 1½ weeks because they still have to be imported
• The product is (usually) discounted
• In the product photo you can see a "Clearance/Sale" label/badge

 2) Clearance/Sale from my own stock:

Because I cannot guarantee quality or availability when I still have to purchase items that are in Clearance/Sale at Pleaser, you can choose to search for sale items that I have in stock myself, and I have therefore been able to physically check the quality before sending it to you.

Clearance/Sale items from our own stock can be recognized by the following features:

• A "Clearance/Sale" label/badge can be seen in the product photo

• If there is one variant of an item in my own stock, a size is indicated in the title of the item, in the example above: [Size 39 | US-9]
• If there are still several variants of an item for sale but there is a variant in stock, you can see this in the description, and when you click on the desired size you will see in the stock indication "in stock in the showroom" (or "op voorraad in de showroom" in Dutch) as in the example below:

If the desired size is not available in the webshop or if you cannot select/order it, then unfortunately it is no longer for sale and no longer available.

All Clearance/Sale models can be found in the Sale-collection.

 3) Items sold at a discount due to depreciation or overstock:

Overstock:

If I have too much stock of an item or just feel like discounting an item because I don't want to leave it in my stock for too long (because that's a waste!), I can decide to sell it at a nice discount. These will be items that are normally not sold at a discount; the discount will only apply to the variant/size that is indicated as 'in stock'. Other sizes of the same item that I don't have in stock will also not be discounted.

Depreciation:

The Sale collection sometimes also contains items that are sold at a discount due to depreciation*. These can also be items that are still produced by Pleaser, and are therefore not normally sold at a discount, but are sold at a discount for various reasons (which you can find below)

Of course, I only sell items that, despite the depreciation:

- are safe
- work (i.e. function well, can be used as intended)
- are as expected (always read the explanation in the description and, if applicable, view the photos with the explanation to see what you can expect)
- are still covered by the clearance/sale guarantee (if there are exceptions to the guarantee, these will also be clearly communicated)

*Depreciation can be:
- slight damage(s) to the packaging
- slight damage(s) to the item itself
- missing parts or packaging material
(for example, matching laces, interchangeable parts or the shoe box)
- returned items that can no longer be sold 'as new' because they show signs of use or have clearly visible damage
- returned items that were damaged, but that I had repaired (professionally)
- items that are no longer in 'new condition' because they have been in the box for a while

I will always clearly state when items are discounted due to depreciation, explain the reason for the depreciation in the description and if applicable place clear photos of any damage or photos of missing parts -> which will therefore not be present in the photo... ;)

 4) Other discounted items:

Very rarely I also sell items that no longer function 'as intended', but may still be used for other purposes. I do this because I think it would be a shame if 'usable' materials were thrown away and because I want to offer you the opportunity to perhaps give the product a nice second life. In most cases the price will be so low and only serve to cover the costs**. I often donate these types of items to, for example, art or fashion schools or to local upcycle workshops/activities, but sometimes I also put them for sale on the webshop.

Items that can be classified under this category are, for example:
Showroom models (items I had displayed in my showroom for example) that can be used decoratively but are no longer safe to use as 'shoes'; (showroom) models of which, for whatever crazy reason, I may only have one shoe left, or for example broken shoes that can be used as decoration (part) or of which the material can be used. This will again be clearly stated, and the price will of course be so low that you can expect that they are not usable shoes.

**Shipping costs will be charged if you cannot pick them up yourself in the showroom.

Please note: for this last category; "Other Items", there is no right to return!

Please refer to the Terms of Service and Refund policy.

Information about what Clearance/Sale from Pleaser entails:

When an item is in Clearance/Sale at Pleaser, Pleaser has decided to no longer produce it and only sell the last available sizes they have in stock; usually with a discount (but this is not always the case.)

Unfortunately, I can no longer guarantee optimal quality or availability for clearance/sale items if I still have to purchase them (and unfortunately, Pleaser no longer offers warranty) The fact that we cannot offer you this guarantee is partly due to the following:

When an item is in Clearance/Sale, I unfortunately cannot guarantee that they are still available because I have to deal with a time difference with the supplier, and because I place an order once a week. The current stock indication from Pleaser may therefore no longer be completely 'up to date' when I place the order, or another importer may have just bought up an entire Sale stock in one go.

Also, items that are in Clearance/Sale have in some cases already been in the collection for a number of years; despite the fact that Pleaser has items produced more often, it can still happen that a certain item has been in the supplier's warehouse for a long time. Now that does not always cause a problem right away; but because most (non-animal) materials do deteriorate in quality over time, the chance is greater that they will not be able to withstand the sudden change in climate. Especially due to the humidity in the Netherlands, it unfortunately sometimes happens that the material is no longer as it should be or looks strange upon arrival, and sometimes the items are damaged or start to show signs of perishability.